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Privacy Policy

Last updated: January 2025

Last updated: June 2026

Trust Allred (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, contact us, request a quote, schedule service, or use our services.

Information We Collect

Information you provide. When you submit a form, request a quote, schedule an appointment, or contact us, we collect information such as your name, service address, phone number, email address, and details about your service needs.

Information collected automatically. When you use our website, we may automatically collect device and usage information such as your IP address, browser type, pages viewed, and referring pages, through cookies and similar technologies (see below).

Cookies & Tracking Technologies

We use cookies and similar technologies to operate our website, remember your preferences, and—only with your consent—measure traffic and marketing performance (for example, Google Analytics). Strictly necessary cookies are always active because the site cannot function without them. Analytics and marketing cookies load only after you accept via our cookie-consent banner, and you can decline or withdraw your consent at any time. We honor browser-level consent signals (Global Privacy Control) where required.

SMS / Text Messaging

If you opt in—for example, by checking the SMS consent box on one of our forms—we may send you text messages about appointment confirmations, service updates, and occasional offers at the phone number you provide. Consent to receive texts is not a condition of any purchase. Message and data rates may apply, and message frequency varies. You can reply STOP at any time to opt out, or HELP for help. Carriers are not liable for delayed or undelivered messages.

We do not sell or share your mobile phone number, SMS opt-in, or text-messaging consent with any third parties or affiliates for their own marketing or promotional purposes. Mobile information is used solely to provide the services and communications you requested.

How We Use Your Information

We use your information to provide and schedule services, prepare estimates, communicate with you about appointments and your requests, send service reminders and (where you have opted in) offers, process payments through our payment providers, maintain safety and security, comply with law, and improve our website and customer experience.

How We Share Information

We do not sell your personal information. We share information only with service providers who help us operate our business (such as scheduling, payment processing, call tracking, hosting, and analytics providers), and when required by law or to protect our rights, safety, or property. SMS opt-in data is never shared for third-party marketing.

Data Retention

We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements, after which we securely delete or de-identify it.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. Payment card details are handled directly by our PCI-compliant payment processors and are never stored on our own servers. No method of transmission over the internet is 100% secure, however, and we cannot guarantee absolute security.

Your Privacy Choices & Rights

You may request access to, correction of, or deletion of your personal information, opt out of marketing communications, and withdraw cookie or SMS consent at any time. Depending on your state of residence (including Washington), you may have additional rights regarding your personal data. To exercise any of these rights, contact us using the details below.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

Third-Party Links

Our website may link to third-party sites (such as financing partners or our booking tools). We are not responsible for the privacy practices of those sites; please review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision.

Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, contact Trust Allred:

505 F St SE, Auburn, WA 98002
Phone: 206-350-8704
Email: [email protected]